Executive Programme in Operations Management


Programme Start Date:  3rd September, 2022
Batch Number: 04
Admission: Open
Deadline to Apply: 8th September 2022
Delivery type: MDP
Class Timings: Saturdays: 6:45 p.m. to 9:45 p.m.

Course Overview


Operations Management is a multi-disciplinary field involving planning, organising, and supervising, in the contexts of production, manufacturing, or the provision of services. With delivery as the goal, it transforms organisational inputs into customer-facing outputs, successfully and efficiently. The operations function requires the management of both the strategic and day-to-day production of goods and services. Operations managers are responsible for managing all company operations and processes including process design, improvement, and optimisation; quality management; process, and strategic decision-making. Additionally, they require a specific skill set that includes organisation, communication, and strategic thinking abilities.

Programme Overview

IIM Calcutta’s Executive Programme in Operations Management is designed to equip professionals and practitioners with comprehensive and contemporary concepts and practices of Operations Management in the services and manufacturing sectors. As a business strategy, Operations Management is a key element in the improvement of productivity and quality; reducing costs and delivery times; and enhancing value creation. The programme will help develop a thorough understanding of efficient and effective management of processes, resources, and competencies.


Programme Highlights

  • Contextually designed one-year programme for working professionals
  • Campus immersion module of 5 days
  • Solving real-world operations problems as project work
  • Peer-learning & networking opportunities
  • IIM Calcutta Executive Education Alumni status

Programme Details


The programme will be offered through a unique blend of the diverse pedagogical tools such as case studies, industry examples, role-plays, simulations and games, and analytical tools.

Key Learning Outcomes

  • Learn to design core operational capabilities of the organisation with process modelling and operations analytics
  • Learn to analyse the complexities posed by operations processes using analytical tools and techniques
  • Improve organisational performance by integrating operations strategy with management science, information systems, and cross-functional capabilities
  • Acquire requisite managerial and leadership skills and competencies for higher roles in Operations Management

Programme Delivery

Sessions will be conducted via a state-of-the-art Interactive Learning (IL) platform and delivered in Direct-to-Device (D2D) mode that can be accessed by learners on their Desktop, Laptop, Tablet, or Smartphone.

Campus Immersion

  • There will be 5 days of campus immersion at IIM Calcutta, which will be scheduled towards the middle or end of the programme.
  • It is mandatory for participants to attend the campus visit for successful completion of the programme.
  • The campus visit will be conducted subject to the evolving pandemic situation and will depend on government and institute regulations, advisories, and guidelines related to the pandemic.
  • In case the campus module is not confirmed due to any reason, the same will be
    included in the total number of online sessions.

Who Should Attend?

  • This programme is specially designed for managers who plan to further their careers in both service and manufacturing organisations. Executives working in below functional domains too will find the programme both challenging and stimulating.
  • Working professionals with at least 3 years of work experience in an operations management role (manufacturing, design, procurement, production, logistics, sales and distribution, service delivery, and programme & project management
  • Working professionals functioning in strategic activities like network optimisation, supply chain design, process technology management, innovation management, designing improvement programmes, and product/process configuration

Eligibility Criteria

  • Bachelor’s degree (10+2+3 or 10+2+4) or equivalent, or 2-year Master’s degree or equivalent from institutions or universities recognised by UGC/AICTE/AIU/DEB
  • Minimum 50% aggregate marks of all years in either bachelor’s or master’s degree or its equivalent
  • Candidates should be working & should have a minimum of 3 years of work experience* post completion of qualifying education
    Final selection will be done by IIM Calcutta
    *Internships and training experiences will not be considered in fulltime work experience

Admission Criteria

  • The selection will be based on candidate’s overall profile evaluation, subject to meeting eligibility criteria.
  • Candidates will have to submit an SOP (Statement of Purpose) while applying, along with other relevant documents

Assessment and Certification


  • Continuous evaluation components comprise class participation, case discussions, assignments, quiz, project presentations and final examination.
  • Examination/Evaluation shall be conducted by IIM Calcutta

Attendance Criteria

  • A minimum of 66% attendance is a prerequisite for the successful completion of the programme
  • Participants with less than 66% of attendance will not be permitted to appear for the exams


  • Participants who successfully meet the evaluation criteria and satisfy the requisite attendance criteria, will be awarded a ‘Certificate of Completion’. (Candidates will have successfully completed the programme if they have received poor grades in not more than two courses)
  • It is mandatory for all participants to attend the campus module for successful completion of the programme.
  • Participants with requisite participation but unable to complete successfully, will be awarded a ‘Certificate of Participation’.
  • Successful participants will also be accorded IIM Calcutta Executive Education Alumni status.

Date & Fees

Programme Fee

ParticularsAmount (in ₹)*
Processing Fee**(Collected at the time of application)10,000
Total Course Fee(Excluding registration fee)3,85,000


  • *GST will be additional as applicable.
  • **Processing fee of ₹10,000 includes ¬₹9,300 towards the registration fee and ₹700 towards the programme fee.
  • The processing fee of₹ ¬10,000 is refundable in case the participant’s profile is rejected by IIM Calcutta.
  • All fees are payable to TEEL

Instalment Schedule

InstalmentInstalment IInstalment IIInstalment IIIInstalment IV
DateDuring Application12th August 202210th October, 202210th January, 202310th April, 2023
Amount (in ₹)*70095,55096,25096,25096,250

Programme Timelines

Application Closure Date8th September 2022
Programme Start Date3rd September 2022
Programme End DateAugust 2023

Programme Content

MODULE A: Introduction to Operations and Process Analysis
  • Operations Strategy Framework – Cost, Quality, Efficiency and Strategic Trade-Offs
  • Process View Of Operations
  • Process Design in Manufacturing & Service Industries
  • Managing Operations and Supply Chain in a Post COVID-19 World
  • Inventory Management
  • Capacity Planning

MODULE B: Analytics and Management Sciences
  • Demand Forecasting
  • Analytical Tools to Solve Operations and Supply Chain Problems
  • - Decision Tree Analysis
  • - Mathematical Programming Models
  • Simulating Processes in Services and Manufacturing

MODULE C: Design of Lean Operations
  • Introduction to Lean Concepts in Manufacturing and Services
  • Theory Of Constraints
  • Lean in a Post-COVID-19 World

MODULE D: Quality Management
  • Measures & Dimensions of Quality
  • Statistical Process Control
  • Quality Analytics

MODULE E: Supply Chain Design
  • Strategic Sourcing
  • Supply Chain Innovations
  • Distribution Network Design
  • Supply Chain Strategy Post COVID-19
  • Digital Supply Chains Driven by Blockchain, IoT, Additive Manufacturing

MODULE F: Cross-Functional Areas of Management
  • Fundamentals of Macroeconomics and its Impact on Supply Chains
  • Understanding and Analysing Financial Statements
  • Linking Operations with Financial Parameters

Note: Participants are expected to take up projects in areas of operations management related to their companies.

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Duration: 12 Months
Lectures: 6

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